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# Copyright © 2008, Microsoft Corporation. All rights reserved.
PARAM($printerName)
. .\CL_Utility.ps1
#
# check the current user's print jobs of the printer user selected. If these jobs exists, print jobs are stuck
#
Import-LocalizedData -BindingVariable localizationString -FileName CL_LocalizationData
Write-DiagProgress -activity $localizationString.progress_ts_printJobsStuck
#
# Opens the printer and gets the jobs
#
$JOB_STATUS_PAUSED = 1
$JOB_STATUS_ERROR = 2
$JOB_STATUS_DELETING = 4
$JOB_STATUS_BLOCKED_DEVQ = 512
$JOB_STATUS_USER_INTERVENTION = 1024
$reportJobs = @{}
try
{
$printer = Get-WmiObject -Class Win32_Printer -ErrorAction Stop | Where-Object {$_.Name -eq $printerName }
if ($printer -ne $null)
{
$reportJobs = @(Get-WmiObject -Class Win32_PrintJob -ErrorAction Stop | Where-Object {$_.Name.Split(",")[0] -ieq $printerName -and `
($_.StatusMask -band $JOB_STATUS_PAUSED -or $_.StatusMask -band $JOB_STATUS_ERROR -or $_.StatusMask -band `
$JOB_STATUS_DELETING -or $_.StatusMask -band $JOB_STATUS_BLOCKED_DEVQ -or $_.StatusMask -band $JOB_STATUS_USER_INTERVENTION)})
}
if($reportJobs.Count -gt 0)
{
Update-DiagRootCause -id "RC_PrintJobsStuck" -Detected $true -parameter @{ "PRINTERNAME" = $printerName}
$reportJobs | select-object -Property @{Name=$localizationString.printJobs_printerName; Expression={$printerName}}, @{Name=$localizationString.printJobs_userName; Expression={$_.Owner}}, @{Name=$localizationString.fileName; Expression={$_.Document}}, @{Name=$localizationString.printJobs_status; Expression={$_.JobStatus}} | convertto-xml | Update-DiagReport -id PrintJobs -name $localizationString.printJobs_name -verbosity Informational -rid "RC_PrintJobsStuck"
} else {
Update-DiagRootCause -id "RC_PrintJobsStuck" -Detected $false -parameter @{ "PRINTERNAME" = $printerName}
}
}
catch [System.Exception]
{
# Failed to query jobs
Write-ExceptionTelemetry "MAIN" $_
Update-DiagRootCause -id "RC_PrintJobsStuck" -Detected $false -parameter @{ "PRINTERNAME" = $printerName}
}